FPL's typical residential customer bill is nearly 30% below the national average and lower than 45 states. How do we do it? We're making smart investments on behalf of our customers that continue to deliver improved service at a lower cost.
We take security seriously at NextEra Energy -- both at our facilities and online. We have a comprehensive cybersecurity monitoring program for all of our computer networks and are actively involved in cybersecurity-related matters, including establishing a cybersecurity culture at NextEra Energy and educating our employees about the importance of being cyber aware. In 2018, all employees were required to complete a cybersecurity and data privacy training course focused on building techniques for maintaining cyber awareness at work, at home and while traveling.
We have made it a priority to protect our power networks and customer data from all forms of intrusion, including cyberincidents, that could threaten to disrupt operations or cause harm to customers. That's why we build and maintain strict security safeguards into the power grid. Our Advanced Cyberdefense Center, a state-of-the-art facility that is home to our world-class cybersecurity team, monitors more than 40,000 systems to detect cyberthreats and respond to potential incidents. The team processes approximately 1,200 cyber intelligence reports each month to understand existing and emerging threats that may affect our company.
The safe, secure delivery of electrical service is paramount. Our comprehensive, defense-in-depth approach imposes security at every layer and our standards for cybersecurity exceed those set by the industry.